Support

Need help with Countie? Find answers to common questions below, or contact us directly by email.

Contact us at

mike@mikeastwood.dev

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create a countdown?

Tap the + button in the top-right corner of the main screen. Enter a title, select a target date, choose a theme, and tap Save.

Can I organize my countdowns into categories?

Yes. Go to Settings > Manage Categories to create custom categories with icons and colors. You can assign a category when creating or editing a countdown.

How do I change the theme or display format?

Open any countdown and tap the edit button (pencil icon). You can change the mood theme, display format (days only, full breakdown, compact), and add notes.

How do notifications work?

Countie uses local notifications scheduled on your device. You can set reminders per countdown (1 week before, 1 day before, etc.) and configure the global notification frequency in Settings.

Can I import events from my Calendar?

Yes. Tap the + button and select "Import from Calendar" or "Import from Reminders." Countie only reads the event title and date (read-only access).

How do I delete all my data?

Go to Settings > Data > Delete All Data. This removes all countdowns, categories, and resets preferences. This action cannot be undone.

Is my data private?

Yes. All data is stored locally on your device. There are no analytics, no tracking, and no ads. Read our Privacy Policy for details.

What devices are supported?

Countie supports iPhone and iPad running iOS 17 or later. Widgets are available for Home Screen, Lock Screen, and StandBy.

Troubleshooting

Notifications are not appearing

Check that notifications are enabled in your device's Settings > Countie > Notifications. Also verify that you have set reminder offsets for the specific countdown.

Widgets are not updating

Widgets update on a system-managed schedule. Try removing and re-adding the widget. If the issue persists, restart your device.

The app crashes on launch

Make sure you are running the latest version of Countie from the App Store. If the problem continues, try uninstalling and reinstalling the app, then contact us with details about your device and iOS version.

Contact

For bug reports, feature requests, or any other questions:

Developer: Mike Pulgar Olguin, Spain.